Terms and Conditions

Last updated 18 September 2026Version 1.0Applies to onetake.digital and app.onetake.digital

• 1. Who we are
• 2. These terms
• 3. Your account
• 4. Membership
• 5. Balance and prices
• 6. Your right to cancel
• 7. The service
• 8. Your content and your videos
• 9. Acceptable use
• 10. Labelling AI content
• 11. Our libraries
• 12. Suspension and closing
• 13. Your statutory rights
• 14. Liability
• 15. Business users
• 16. Changes
• 17. Law and disputes
• 18. Contact

1. Who we are

OneTake is a trading name of Morgan Industries Ltd, a company registered in England and Wales with company number 17445665. Registered office: 140 Dance Square, London EC1V 3AL, United Kingdom. Email: admin@onetake.digital. We are not VAT registered. Payments are taken through Stripe's Managed Payments service, under which Onelink (formerly Link), a Stripe company, is the seller of record for each payment and accounts for any tax that applies; see section 18. The studio itself, and the rest of these terms, are between you and us. In these terms "we", "us" and "OneTake" mean that business, and "you" means the person or business holding the account.

2. These terms and how you accept them

These terms, together with our Privacy Policy and Cookie Notice, are the contract between you and us for the OneTake website and studio. You accept them by creating an account, and again by ticking the box when you buy a membership or top up. If you do not agree, please do not use OneTake.

You must be at least 18 years old. If you use OneTake for a business, you confirm you have authority to bind that business, and section 15 also applies to you.

3. Your account

• You sign in with Google or with a one-time link sent to your email. There is no password to store, so keep control of your email account and your Google account. Anything done through your account is treated as done by you unless you tell us it has been compromised.
• One person, one account. Do not share it or resell access.
• Keep your email address current; it is how you receive sign-in links and membership notices from us, and receipts and invoices from Onelink.
• You can close your account at any time by emailing us (section 12).

4. Membership

• Price. Membership costs $15 (fifteen US dollars) a month. Prices are in US dollars. Prices include any VAT or sales tax that applies where you live. Onelink shows the tax portion at checkout and on your receipt, so the price you see is the price you pay.
• What it includes. Access to the whole studio: every actor, location, asset and story format in our libraries, writing your own scripts, storyboards, captions, banners, cover frames and downloads, plus our email updates and newsletter. Membership does not include the building of clips, scripts and images, which your balance pays for (section 5).
• Renewal. Membership is billed monthly through Stripe and renews automatically each month until you cancel. You will give separate, express consent to that renewal at checkout.
• Cancelling. You can cancel at any time from the account menu in the app, through the Stripe billing page linked there, or from your Onelink account at link.com, in a couple of clicks and with no fee. Cancellation takes effect at the end of the month you have paid for; you keep access until then and are not charged again. We do not refund part-months except under your 14-day right in section 6.
• Price changes. If we change the membership price we will email you at least 30 days before it applies to you. If you do not want to pay the new price, cancel before it takes effect and nothing changes for the rest of your paid month.
• Lapsed membership. If a payment fails or you cancel, the studio becomes read-only: you can still sign in, view and download what you have made, and your balance is kept for you. Building resumes when membership is active again.

5. Your balance and what things cost

• Top-ups. You add money to a prepaid balance in the app through Stripe, in amounts of $10, $30 or $50 or an amount you choose. The balance is shown in the studio at all times.
• Prices. Building an anchor or a clip costs $0.40 each. Having a script written for you costs $0.10. Generating an image or a branded prop costs $0.15 per try. Everything else in the studio is free. Every paid button shows its price before you press it, and you are only ever charged for the individual clip, script or image you ask for, never for the whole video again.
• Spend cap. Your balance is also your spend limit. Nothing builds if the balance cannot cover it, so you can never spend more than you have added.
• What the balance is. The balance is a prepayment for our services. It is not cash, earns no interest, cannot be transferred to another account or exchanged for goods elsewhere, and does not expire while your account is open.
• Refunds of unspent balance. If you close your account, we will refund any unspent balance on request. The refund goes back through Onelink to the payment method you used and includes any tax you paid on that top-up. Money already spent on builds is not refundable, because we have paid our providers for them, except under your 14-day right in section 6 or where a build failed through our fault (section 7).
• Failed builds. If a build fails because of a fault on our side or a provider's, you are not charged, or the charge is returned to your balance. Content our providers refuse to generate is not charged.

6. Your right to cancel within 14 days

If you are a consumer in the United Kingdom or the European Union you have a legal right to cancel a purchase within 14 days without giving a reason. Here is how it works with OneTake.

• Membership. You may cancel within 14 days of buying it. Because you asked us to open the studio to you straight away, we will refund the price less a proportionate amount for the days you had access. Cancel from the app, through Stripe, or by emailing us.
• Top-ups and builds. You may cancel a top-up within 14 days of making it and we will refund the unspent part. When you press a paid button you are asking us to supply digital content immediately, and you acknowledge that you lose the right to cancel for that item once it is built. We confirm this in the studio each time and in your receipt.
• How to cancel. Any clear statement is enough. You can use this wording by email to admin@onetake.digital: "I hereby give notice that I cancel my contract for [membership / top-up of $X on date], name, email address, date."
• Refund timing. We arrange the refund within 14 days of your cancellation. It goes back through Onelink to the payment method you used, with no fee, and includes any tax you paid. You can also contact Onelink support directly about any payment.

These rights are in addition to the cancellation and refund promises in sections 4 and 5, and to your statutory rights in section 13.

7. The service, and what we do and do not promise

• What OneTake does. You choose a story format, an actor, a location and props, write or generate a script, and OneTake builds your video clip by clip using third-party AI models, then adds captions, banners and a cover for you to download.
• AI output varies. Generated video, voices, images and scripts are produced by AI systems. They can be inaccurate, incomplete or different from what you expected, and a similar output may be produced for another customer. Check every clip and every line before you approve it, and check any facts before you publish. That is why every clip is approved by you individually and can be rebuilt for the price of that clip alone.
• Availability. We aim to keep the studio available at all times, but it depends on third-party providers and we do not promise uninterrupted access. Where a fault on our side loses a build you paid for, we return the charge to your balance.
• Changes to the studio. We improve the studio continually and may add, change or withdraw features, actors, locations, formats or providers. If a change removes something a reasonable member would consider important, we will tell you in advance and you may cancel (section 4).
• Support. Email us at admin@onetake.digital. We aim to reply within two working days.

8. Your content and your videos

• You own what you make. As between you and us, you own the videos, images and scripts generated in your account and may use them for any lawful purpose, commercial or personal, without crediting OneTake. Our libraries are licensed to you for use inside those videos (section 11).
• Your inputs stay yours. You keep all rights in scripts, briefs, logos and other material you upload. You give us a limited licence to store, process, copy and display them, and to send them to our providers, solely to run the service for you and for as long as they are in your account. We do not use your inputs or outputs to train AI models, and we will not let our providers do so, unless you opt in.
• You are responsible for your inputs. You confirm you have the right to upload anything you upload, including logos, brand marks and any image or description of a person, and that using it in a video will not infringe anyone's rights.
• Provenance data. Where our providers embed machine-readable marking that identifies content as AI-generated, we pass it through. Do not remove or alter it.

9. Acceptable use

You must not use OneTake to create, request or distribute content that:

• depicts or imitates a real, identifiable person, including their face, body or voice, without that person's documented consent;
• impersonates any person, business or public body, or is designed to deceive people about who made it or whether it is real;
• is election or political campaign material, or presents fabricated statements by public figures, journalists or officials as real;
• is sexual or pornographic, or sexualises anyone; or depicts or is aimed at children in any harmful way;
• promotes hatred, harassment, violence, terrorism or self-harm, or targets people on the basis of a protected characteristic;
• is fraudulent, a scam, spam, or promotes illegal goods or services;
• infringes anyone's copyright, trade mark, privacy or other rights, or breaches a duty of confidence;
• breaks any law that applies to you or to the audience you publish to.

You must also not attempt to extract, download or reuse our actors, voices, locations or props outside a video made in OneTake; reverse engineer, scrape or overload the service; share your account; or use automated tools against the studio without our written permission. Our providers apply their own content filters and may refuse a build; a refusal is not charged.

If someone tells us a video made in OneTake depicts them without consent or otherwise breaks these rules, we may remove it from our systems and suspend the account while we look into it.

10. Labelling AI content

Every video made in OneTake is realistic synthetic video of a synthetic presenter. When you publish it you must follow the rules of the platform you post to and the law where your audience is. In particular:

• TikTok, Instagram and YouTube each require realistic AI-generated video to be labelled as AI-generated using their disclosure tools, and may remove or limit unlabelled content. Instagram also requires accounts fronted by an AI-generated person to carry its AI-generated profile label.
• If you publish to people in the European Union, the EU AI Act requires you to disclose that realistic AI-generated video is artificially generated.
• Do not remove the machine-readable marking described in section 8.

Labelling is your responsibility as the publisher. We help by keeping provenance data intact and by reminding you at download.

11. Our libraries: actors, voices, locations and props

• Every actor and voice in our libraries is AI-generated. None is a real person, and none is offered as a likeness of one.
• We license the libraries to you for use inside videos you build in OneTake, and you may publish those videos anywhere. You may not use an actor, voice, location or prop on its own, extract it, or use it to create a persona outside OneTake.
• We may retire or replace library items. Videos you have already built are unaffected.

12. Suspension and closing accounts

• By you. Email admin@onetake.digital from your account address. We cancel any membership, refund unspent balance on request (section 5) and delete your studio within 30 days (see the Privacy Policy). Download what you want to keep first.
• By us. We may suspend or close your account if you break these terms, if your use puts other members, our providers or us at legal or security risk, or if a payment is reversed. We will tell you why unless the law prevents it, and where the breach can be fixed we will give you a chance to fix it. If we close your account for breach, money spent on builds is not refunded; unspent balance is refunded unless we need to keep it to cover loss you caused. If we withdraw the service altogether, we will give at least 30 days' notice and refund unspent balance and any unused part of your membership month.

13. Your statutory rights

If you are a consumer, nothing in these terms takes away rights you have under the law of the country you live in. In the United Kingdom, the Consumer Rights Act 2015 says digital content must be of satisfactory quality, fit for purpose and as described, and services must be carried out with reasonable care and skill; if they are not, you are entitled to a repair or replacement, a price reduction or, in some cases, a refund. In the European Union, equivalent rights apply under the Digital Content Directive. For advice in the UK contact Citizens Advice.

14. Our liability to you

• We do not exclude or limit our liability where it would be unlawful to do so. That includes death or personal injury caused by our negligence, fraud, your statutory rights in section 13, and anything else that cannot be limited under the law of the country you live in.
• We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable, for loss caused by something outside our reasonable control, or for loss arising from content you chose to publish.
• Subject to the first point, our total liability to you for all claims in any 12-month period is limited to the greater of the amounts you paid us in that period and $100.
• We do not provide OneTake for business use by consumers. If you use it for business, section 15 applies instead of the second and third points above.

15. Business users

If you use OneTake in the course of a business, in addition to the rest of these terms: you will indemnify us against claims, losses and costs arising from your content, your inputs, your failure to obtain consents and any breach of section 9 by you or anyone using your account; we exclude liability for loss of profit, revenue, business, goodwill or data and for indirect or consequential loss; and our total liability in any 12-month period is limited to the amounts you paid us in that period. Sections 6 and 13 apply only to consumers.

16. Changes to these terms

We may update these terms to reflect changes in the law, in our providers or in the studio. We will post the new version here with a new date and email account holders at least 30 days before any change that reduces your rights or increases your obligations takes effect. If you do not accept a change, cancel before it applies and the old terms cover the rest of your paid month.

17. Law and disputes

These terms are governed by the law of England and Wales, and you can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring a claim in your local courts. If you live in the European Union, you keep the protection of the mandatory consumer laws of your own country and may bring a claim in its courts. If you have a complaint, please email us first; we will do our best to resolve it within 14 days.

18. Contact

Morgan Industries Ltd, trading as OneTake. Registered in England and Wales, company number 17445665. Registered office: 140 Dance Square, London EC1V 3AL, United Kingdom. Email: admin@onetake.digital. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Onelink, through Stripe. All payments are taken through Stripe's Managed Payments service, under which Onelink (formerly Link), a Stripe company, is the seller of record: it processes your payment, charges and accounts for any tax that applies where you live, and sends your receipt and invoice. Your invoice shows the purchase as sold through Onelink, and your card statement shows LINK.COM followed by our name. We never see or store your card details. For a question about a payment, receipt or invoice you can contact Onelink support or us; for anything about the studio itself, contact us.